INSURANCE FAQ











Why do I need to buy insurance?

  • Insurance protects your assets against attachment as a result of a court award.
  • Provides for cost of defense when you are sued.
  • Allows you to purchase such high value items as a car or a home by insuring the collateral on behalf of the financial
    institution that lent you the money.
  • Provides financial security for your family in the event of your death.
  • Provides for the health care of you and your family through systematic payments.
  • Allows you to save for retirement while deferring interest payments to a time when your income is lower, thus reducing your
    tax payments.
  • Allows you to remain financially solvent when you're ill and can't work.


What factors affect the insurance premiums I pay?

  • Claims activity including such costs as medical care, auto body repair, construction, legal defense, jury awards, claims
    adjustment, and insurance fraud.
  • Overhead including rent, utilities, employee salaries and benefits, office supplies, equipment, and furniture.
  • Investment income.


AUTO INSURANCE

How does where I live affect my premium?

Where you keep your car directly affects your chances of having an accident or becoming a victim of theft or vandalism. The
likelihood of encountering these problems increases in larger, more densely populated cities, while such incidents remain
relatively low in rural areas.

Additionally, the time and efficiency of police response and law enforcement, local road and traffic conditions, and the quality of local
medical services can affect regional insurance rates. Some insurers even factor in the litigation rates in a given area (how many
lawsuits are filed, go to trial, out of court settlements, and their amounts).

Do all states require some kind of Liability insurance?

No. Although not every state requires Auto insurance, some have “financial responsibility” laws mandating all drivers to be able to
pay for any damage or injury they might cause. However, Liability insurance is still the best way for you to meet your state's financial
responsibility requirements.

By law, all states offer UM and UIM policies, including no-fault states. In fact, some states require all motorists to carry this coverage
in order to gain protection from inadequate insurance coverage of other drivers.

How do I keep my insurance company from canceling my policy?

Besides maintaining a clean driving record, consider investing in special safety and security features for your car. If you've been in
an accident, consider taking a defensive driving course.

What happens when I loan my car to someone? Is that person covered by my policy? Am I still covered?

Yes. Liability and coverage for Physical Damage (i.e. Comprehensive and Collision) always follow your car. Plus, if the driver of your
car is insured, his/her policy will also be available to cover the cost of damages and injuries.

The same rules apply when you borrow someone else's vehicle; your own insurance follows you no matter whose car you're driving.
But the vehicle owner's policy is the key coverage in the event of an accident.

Am I covered for natural disasters or “Acts of God”?

Comprehensive insurance, which covers you for fire and theft, generally covers you against damage by flood, earthquake, hail, and
other natural perils, except when your car is overturned (which is technically considered a collision). If you have specific concerns
about the safety of your vehicle in natural disasters, contact us for information on catastrophic coverage.

How can I challenge my insurers if they refuse to cover a claim?

Usually, insurers that refuse to cover a claim have a strong legal reason for doing so — even if you disagree. First, contact us if you
feel you're being treated unfairly. Your agent is your strongest advocate in insurance matters. But if it's a legal problem, you might
have to hire a lawyer
.



HOMEOWNERS INSURANCE

Who decides on the type of insurance, the mortgage company or me?

You do. The mortgage company collects a set amount from you each month in order to protect their investment. This money is put in
escrow and covers your insurance and taxes. However, the policy is still yours and you might select the insurance you feel offers the
best coverage at the best rates.

What exactly does a Homeowners policy cover?

“Exact” coverage is impossible to define because there are different policies and about 900 insurance companies writing
Property/Casualty business in the United States. However, 80% of Homeowners policies are based on a standard form. All
Homeowners policies cover two important areas: Property and Liability.

Property insurance covers your structures and possessions. Personal Liability, as its name implies, means you're legally obligated
to pay money to another person for actions caused by you, your family, or your property. That liability extends to medical payments to
others for injuries caused by you or your family.

Are floods, earthquakes, and other natural disasters covered?

Most catastrophes are covered. Flood and earthquake damage, however, are not covered by a standard policy and both perils are
more common than many people realize. We can advise you on such normally excluded conditions as floods and earthquakes.

Are there exclusions I should know about?

Exclusions listed and defined in your policy might include neglect, intentional loss, “earth movement,” general power failure, and
even damage caused by war. If you fail to take care of your property (e.g., a leaky roof), you might not be covered. Obviously, if you
intend to lose an object or damage your property, there's no coverage.

One other exclusion that can be costly is the Ordinance or Law exclusion. Building codes established by governmental bodies that
drive up the cost of rebuilding or repairing after a loss occurs might not be covered by your insurance policy. Thus, if you discover
when replacing damaged property that current law demands higher grade or more expensive materials than those you're replacing,
the new materials might not be covered fully.



RENTERS INSURANCE

How expensive is renters insurance?

Renters insurance is typically available for as little as $100 a year.

Does my landlord's insurance protect me?

Generally, no. The property owner's insurance covers the building itself and seldom a tenant's possessions or liability. Clarify this
with your landlord before signing a lease.


BUSINESS INSURANCE

I'm just getting my business started. Do I need insurance immediately?

Yes. Your chance of suffering a loss begins with the first day of business. If you suffer a loss and have no insurance or have
improper or insufficient coverage, your insurance agent can do little, if anything, to help you.

Also, many states and local jurisdictions require businesses to have insurance to begin operating. And if you rent space for your
business, your landlord probably requires you to obtain adequate insurance.

I don't have any major business assets. Why do I need insurance?

Every business has some property. When you think about it, your business is your property. Just like your home and your car, your
business needs to be protected from loss, damage, and liability. In addition, your business is your source of income, so you need
protection from the potential loss of that income.

Does insurance coverage vary for different businesses?

It can. Many small businesses opt for package policies that cover the major Property and Liability exposures as well as for a loss of
income. A common package policy used by many small businesses is called the Business Owners Policy (BOP).

Generally, BOPs provide more complete coverage at a lower price than separate policies for each type of insurance needed. We
can help you decide which policy or policies are right for your business. You can also purchase additional coverage for perils or
conditions otherwise excluded (e.g., flood protection) as endorsements to a standard policy or as a separate, second policy called a
Difference in Conditions (DIC) policy.

We can advise you of the best policy (or policies) to protect you and your business.



LIFE INSURANCE

Why should I buy life insurance?

Many financial experts consider life insurance to be the cornerstone of sound financial planning. It can be an important tool in the
following situations:

  • Replace income for dependents
If people depend on your income, life insurance can replace that income for them if you die. The most commonly recognized case of
this is parents with young children. However, it can also apply to couples in which the survivor would be financially stricken by the
income lost through the death of a partner, and to dependent adults, such as parents, siblings or adult children who continue to rely
on you financially. Insurance to replace your income can be especially useful if the government- or employer-sponsored benefits of
your surviving spouse or domestic partner will be reduced after your death.

  • Pay final expenses
Life insurance can pay your funeral and burial costs, probate and other estate administration costs, debts and medical expenses
not covered by health insurance.

  • Create an inheritance for your heirs
Even if you have no other assets to pass to your heirs, you can create an inheritance by buying a life insurance policy and naming
them as beneficiaries.

  • Pay federal “death” taxes and state “death” taxes
Life insurance benefits can pay estate taxes so that your heirs will not have to liquidate other assets or take a smaller inheritance.
Changes in the federal “death” tax rules between now and January 1, 2011 will likely lessen the impact of this tax on some people,
but some states are offsetting those federal decreases with increases in their state-level “death” taxes.

  • Make significant charitable contributions
By making a charity the beneficiary of your life insurance, you can make a much larger contribution than if you donated the cash
equivalent of the policy’s premiums.

  • Create a source of savings
Some types of life insurance create a cash value that, if not paid out as a death benefit, can be borrowed or withdrawn on the owner’
s request. Since most people make paying their life insurance policy premiums a high priority, buying a cash-value type policy can
create a kind of “forced” savings plan. Furthermore, the interest credited is tax deferred (and tax exempt if the money is paid as a
death claim).
Glossary Of Insurance
Terms
The Laymans
Encyclopedia Of
Insurance Terms and
FAQ
Claims Hotlines

We have provided a list of some of
our company claims hot-lines for
emergencies. These are 24 hour
claim lines. All other claims may be
reported directly to our agency during
normal business hours or you can
visit our important links page and
report a claim on your insurance
companies web site.

Please have your policy # and as
much pertinent information as you
can when calling your company to
report a claim.
AIG Specialty Auto
800-234-3504
AIG (non auto)
Please call agency
during normal
business hours
Auto One Ins
877-467-3688
Eastern Insurance
 
Farmers Insurance
Help Point
800-435-7764
Foremost Insurance
Group
800-527-3907
Hanover Insurance
800-628-0250
Hartford Insurance
 
MidHudson
Cooperative
Please call agency
during normal
business hours
Mercury Casualty
877-533-6330
MetLife Auto & Home
800-869-4301
Peerless Insurance
Co
 
Preferred Mutual
877-313-0940
Progressive
800-274-4499
Utica First Insurance
Co
800-456-4556
   
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